Cancellation, Refund and Returns

Order Cancellation

To cancel the order, simply e-mail us at with your details & we will see what can be done. However, because tea is a food item once the box is opened it cannot be returned/ canceled.

Can I cancel a subscription? 

You can cancel a subscription anytime. Just email us at Your balance amount from the subscription will be refunded to your account within 10 business days after deducting for the delivered boxes.

How can I exchange the items bought on the website?

Because tea is a food item, boxes once opened cannot be exchanged/returned

Can I return the item I am not fully satisfied with?

You can choose to cancel your future order/ subscriptions but once the box is opened it cannot be returned