Cancellation, Refund and Returns

CAN I CANCEL A SUBSCRIPTION? 

Yes, Absolutely. You can cancel a subscription anytime. Just email us at nargistea@gmail.com or drop us a message on whatsApp. Your balance amount from the subscription will be refunded to your account within 10 business days after deducting for the delivered boxes.

IS MY ORDER ELIGIBLE FOR RETURN?

Yes. To return the order, simply e-mail us at nargistea@gmail.com with your details & we will see what can be done. However, because tea is a food item, once the pack is opened it cannot be returned/canceled.

HOW LONG WILL IT TAKE TO PROCESS MY RETURN?

Around 8-10 working days.

WHAT ABOUT MY MONEY AFTER I RETURN MY ORDER?

Your money will be refunded to your bank account/wallet within 10 business days after your return request.